A Same-Day Emergency Gate Call-Out (Video)
0:46Filmed on the job by Shield Gate Repair
What this video shows
An emergency call-out on a gate stuck open. A gate stuck open is a security problem, not an inconvenience, and is treated as urgent regardless of the underlying cause.
The fault
- The gate had opened normally and then failed to close, leaving the property open. The call came in after hours.
How it was diagnosed
- Talked the owner through securing the gate by hand on the phone before dispatch, so the property was not left open while a technician travelled.
- On site, the board was reporting an obstruction. Both photo-eyes were physically intact but one had been knocked out of alignment — a bracket had been clipped, most likely by a vehicle.
- The operator, drive and gate were all healthy.
The fix
- Realigned and re-secured the photo-eye bracket, then tested the safety circuit deliberately by interrupting the beam during a close cycle to confirm it stopped and reversed.
A gate that refuses to close is usually the safety system doing exactly what it exists for. The correct repair is to remove what it is reacting to. Bypassing a photo-eye to "make it close" transfers the risk to whoever is next in the opening, and we will not do it.
More repair videos
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0:13 - All-O-Matic Slide Operator — Chain and Drive Inspection
0:17 - Finding a Safety Sensor Fault on an Automatic Gate (Video)
0:13
Gate Not Working Right Now?
We answer the phone 24/7. If you are stuck, call and we will talk you through the manual release before anyone arrives. See what counts as a gate emergency.